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Management excellence
Management excellence
Management excellence

Thomson Reuters

Challenge: Thomson Reuters is world-serving company with 50,000 employees in over 100 countries. While continuing to grow at a fast rate, the media giant found that such growth had led to issues of integration, inconsistency and engagement. Solution: Powered by Mind Gym, Thomson Reuters implemented a global initiative that would equip 7,000 first-line managers with fundamental people management skills to...
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One British Gas
One British Gas
One British Gas

British Gas

Challenge: Prior to the formation of “One British Gas”, many of the business areas operated in a decentralized way. A lack of engaging internal communication had left employees confused and misaligned and engagement scores were flat-lining. The leadership team was determined to engage their 28,000 employees so they understood where the business is going, felt proud to be part of...
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Turnaround service
Turnaround service
Turnaround service

Thames Water

Challenge: One of the UK’s largest utility companies was languishing towards the bottom of its industry’s customer service rankings. Mind Gym’s action research revealed that people were twice as likely to blame the organisation (aka “everyone else”) than take responsibility themselves. Solution: A six-month programme was set up for line managers, colleagues in the field (usually rugged engineers), contact centres...
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Healthy transformation
Healthy transformation
Healthy transformation

GlaxoSmithKline – Healthy Transformation

Challenge: GSK was embarking on its most radical organizational transformation yet. It needed to build engagement and belief across the organization, as well as an understanding of how the different change projects interlinked. Solution: Mind Gym engaged with key stakeholders across the business to develop a visual dialogue mapping how the changes fitted together. This transformational map, along with supporting facilitation...
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