Mind Gym has trebled in the last three years. Key to our growth is recruiting great people.
Mind Gym isn’t your average company. We use psychology to help organisations all over the world transform performance by changing the way their employees think, feel and behave. And we do this internally with our own employees too.
Our Creative Team develops and designs behavior change products, programs, and solutions for our large, global clients. To ensure the team can focus on creating high quality content, we’re looking for an experienced Operations Manager to resource projects, manage team utilization, track and measure project profitability measures, and improve the overall efficiency of our workflow.
From our NYC HQ, you will have ownership for the day-to-day workflow management and resource planning for our Solutions team of 30+ business psychologists across London and New York. You’ll partner closely with our Solutions Directors, who each lead a squad (think small team), to understand project timing, capacity, and squad member skills/interests. That way, you can match each client project with the best squad for optimal deliverable quality and profitability. You’ll also work closely with our Design team to enable agile project management across all parts of the Creative function.
This role is the central hub for information regarding all projects in the Solutions team. You will keep work running through seamlessly; ensuring all new projects have the right resource to delight our clients. In addition to exceptional project management, you will have strong data analysis skills, providing Mind Gym’s Operating Executive team with regularly reporting and insight on the resourcing and performance of the Creative team.
We are looking for someone who is highly organized, with demonstrable project management skills and strong experience using resourcing/project management software. We practice agile project management at Mind Gym; experience using agile methodologies to drive efficiency is a definite plus. Our best candidates will have experience resourcing and managing fast-paced, quick-turnaround projects and large strategic initiatives. Our Creative team is consistently managing a multi-million-pound book of projects, and your organization and resourcing will be critical to their success.
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