Zurich

Mergers and restructuring had caused disruption in the ranks preventing Zurich’s ability to grow. They need unifying and fast. Enter Mind Gym.

Finance

Zurich

Challenge: Zurich were big, but to stay ahead in a competitive market they need to be bigger. Mergers and restructuring had caused disruption across the ranks. The 2011 employee engagement survey revealed downhill engagement scores; pointing to a lack of...
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Finance

Santander

Challenge: Santander had a customer service problem: where 62% of their customers were describing their experience as ‘poor’. Despite having many of the best products, customers wouldn’t buy them and for every 10 new primary account customers, they would lose...
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Finance

Metlife

Challenge: MetLife’s talent immersion study highlighted the need to transform the behavior of 6,000 people managers across 60 countries to become first-class, motivational leaders. Solution: Two programs were devised to upskill managers in handling the entire performance management cycle; from engaging in dialogue and setting goals, to performance...
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