Case Studies

Challenge: Mace is an international consultancy and construction company, founded and built on exceptional people, a commitment to service excellence and a deep-rooted entrepreneurial spirit. They employ over 5,000 people across five global hubs, with a turnover of £1.97bn. They develop, consult, construction and operate some of the world’s most inspiring projects and programmes. In FY13 Mace broke the 1bn...

Challenge: After realizing its performance management efforts were no longer working, Microsoft decided it was time for a change. And to get there, they’d need to undergo a radical transformation. Solution: Ratings, rankings, and the competitive culture were retired and replaced with collaboration and equipping managers to have improved performance conversations. Workouts ranging from Managing for impact and Giving actionable...

Challenge: Zurich were big, but to stay ahead in a competitive market they need to be bigger. Mergers and restructuring had caused disruption across the ranks. The 2011 employee engagement survey revealed downhill engagement scores; pointing to a lack of open and honest communication and no trust in the senior Leadership of Zurich to make the right decisions. They needed...

Challenge: Thomson Reuters is world-serving company with 50,000 employees in over 100 countries. While continuing to grow at a fast rate, the media giant found that such growth had led to issues of integration, inconsistency and engagement. Solution: Powered by Mind Gym, Thomson Reuters implemented a global initiative that would equip 7,000 first-line managers with fundamental people management skills to...