Microsoft
Challenge: After realizing its performance management efforts were no longer working, Microsoft decided it was time for a change. And to get there, they’d need to undergo a radical transformation. Solution: Ratings, rankings, and the competitive culture were retired and replaced with collaboration and equipping managers to have improved performance conversations. Workouts ranging from Managing for impact and Giving actionable...
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Zurich
Challenge: Zurich were big, but to stay ahead in a competitive market they need to be bigger. Mergers and restructuring had caused disruption across the ranks. The 2011 employee engagement survey revealed downhill engagement scores; pointing to a lack of open and honest communication and no trust in the senior Leadership of Zurich to make the right decisions. They needed...
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Thomson Reuters
Challenge: Thomson Reuters is world-serving company with 50,000 employees in over 100 countries. While continuing to grow at a fast rate, the media giant found that such growth had led to issues of integration, inconsistency and engagement. Solution: Powered by Mind Gym, Thomson Reuters implemented a global initiative that would equip 7,000 first-line managers with fundamental people management skills to...
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British Gas
Challenge: Prior to the formation of “One British Gas”, many of the business areas operated in a decentralized way. A lack of engaging internal communication had left employees confused and misaligned and engagement scores were flat-lining. The leadership team was determined to engage their 28,000 employees so they understood where the business is going, felt proud to be part of...
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