Case Studies

The way your employees think, feel and behave makes a big difference. Here’s how Mind Gym has helped companies change the minds of their employees.

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Vodafone

Challenge: Intensifying competition and a rapidly changing marketplace meant that increasing leadership capability was a global priority for this multinational mobile network operator. The Global Finance division wanted to ensure that more employees than ever before were suggested for the prestigious group-wide talent program. They needed to locate and develop their leaders so they were better equipped to lead Vodafone...
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Thames Water

Challenge: One of the UK’s largest utility companies was languishing towards the bottom of its industry’s customer service rankings. Mind Gym’s action research revealed that people were twice as likely to blame the organisation (aka “everyone else”) than take responsibility themselves. Solution: A six-month programme was set up for line managers, colleagues in the field (usually rugged engineers), contact centres...
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GlaxoSmithKline – Healthy Transformation

Challenge: GSK was embarking on its most radical organizational transformation yet. It needed to build engagement and belief across the organization, as well as an understanding of how the different change projects interlinked. Solution: Mind Gym engaged with key stakeholders across the business to develop a visual dialogue mapping how the changes fitted together. This transformational map, along with supporting facilitation...
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GlaxoSmithKline – The Savvy Auditor

Challenge: GSK’s internal auditors needed help making better decisions more quickly by honing their intuition and judgement. Solution: A bespoke 90-minute Workout was designed to equip auditors with the skills to develop, evaluate and communicate their hunches more efficiently so they could make faster, more intuitive decisions. The Savvy Auditor Workout was delivered across UK- and US-based teams. Results: A...
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