When someone asks, ‘would you like some feedback?’, our brain switches to ‘defend’ mode. Lavish praise turns all advice into white noise. Saving comments for formal reviews dents performance by up to 27%.
A lot of feedback is high risk and has limited upside.
Science reveals that noticing and providing descriptive praise on a regular basis is far more certain to improve performance; in some studies by 39%.
Listen and watch this 30-min webinar with Octavius Black, CEO, to discover:
You can also download the accompanying slide deck here.