Most organizations claim to place customers first. Most customers would be happy to settle for second or even third. There are a few, simple things we can all do to close the gap.
Participants will:
Unearth the prime causes of the gap between the service they give and the service they receive
Appreciate that there is plenty they can do themselves to change this
Practice a range of techniques that they can apply in pretty much every exchange they have with a customer
Decide what they will do to put their customers first
Want to learn more about our formats?
Available in these formats:
Go larges are high impact, high-energy, 60-minute experiences, perfect for team away days, launches and conferences.
Schedule a call
If you’d like to discover more, please let us know and we’ll make a date with the most suitable Mind Gym
psychologist or other member of the team.