Solutions

Transforming performance by changing the way people think.

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Performance management

85% of companies either just have or are just about to change their performance management system. What will they get in return? Not a lot, according to the latest research.

Management development

No one loves middle managers. From ‘The Office’ to ‘Horrible Bosses’, in popular culture, managers are portrayed as buffoons or beasts.

Diversity & Inclusion

‘Inclusion’ has long been considered the Robin to ‘Diversity’s’ Batman. It’s time the roles were reversed.

Change

Build a company which thrives on disorder and it’ll stand strong whatever the weather.

Ethics

For all the investment in Compliance, we are no more compliant than we were a decade ago. Surprised? Behavioral scientists aren’t.

Reorganization

By almost any measure, reorganizations fail. Stock price, productivity, loyalty, even overall costs, are more likely to head in the wrong direction after a significant reorganization.

Personal effectiveness

It doesn’t matter where we are on the ladder to the top, personal effectiveness is fundamental to our success.

Onboarding

If their first day in the office is the start of your onboarding program, you’ve got some catching up to do.

Employee engagement

How employees feel and how a company performs are undeniably linked. Harness people power to improve performance.

Customer service

80% of employees reckon they give great customer service. Only 8% of their customers agree.