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Professional skills

Build the everyday behaviours that fuel extraordinary performance.

A woman with blonde hair smiling and holding a pen to her chin

Skills we build

Who we work with

What really builds professional capability?

Research shows that up to 70% of what people learn is forgotten within 24 hours. That’s a steep price for learning that doesn’t last, especially when businesses invest millions every year. 

Most traditional training does a decent job of sparking a flicker of insight. But without reinforcement, it fizzles out before people have the chance to put it into practise. 

We built the EPA model to fix that.  

EPA: Engage. Participate. Activate.

Most learning stops at knowledge. EPA turns it into everyday actionso new behaviours stick and performance scales.  

  • Engage – Connect learning to personal and business priorities. 
  • Participate – Replace passive learning with hands-on, high-impact practice. 
  • Activate – Reinforce change through real-world application. 

Thanks to EPA, 87% of people use what they learn in a MindGym session. Not someday, but the same day, and they demonstrate real on-the-job behaviour change. 

Proffessional_Skills_Model_3

Why professional skills matter

In many cases, it’s not a lack of technical expertise that holds people back, it’s missing human skills. The kind that lead to lost time, delayed decisions and miscommunications that quietly build until performance collapses.  

  • 21.8 hours a week is lost to poor time habits 
  • 85% of job success is linked to interpersonal skills 
  • Decision fatigue can sink performance by up to 40%

Rather than throw the latest productivity hacks at the problem, we focus on changing the behaviours that mould skills and culture, driving sustainable results in the process.

Every bad habit comes with a cost.  We help you turn that cost into performance gains:  

  • Sharper time use, clearer priorities, better execution 
  • Fewer conflicts and stronger collaboration 
  • Lower attrition, higher agility 
  • Measurable, scalable impact across the business 

Three ways to build professional skills

01 Ready-to-Go Learning Journeys

Need a fast, proven way to boost performance?

Our ready-to-go journeys are built by behavioural scientists to solve the most common, costly and critical performance challenges. They’re ready to launch quicklyno need to build from scratch. 

Each journey is modular and flexible. Want to swap a session, add a tool or shift the focus? No problem, we’ll adapt it to fit your goals. Whether youre supporting early-career talent or scaling performance across the business, our journeys deliver behaviour change that sticks.

Our example productivity journey below helps people take ownership, reduce costly mistakes and make better decisions in the moments that matterbuilding a culture that acts with confidence and delivers better results. 

Note: Click the icons below to reveal details about each step along the journey.

MindGym's behaviour-change framework

Engage

Sparks curiosity and motivation by making learning feel personal, relevant and immediately valuable.

Participate

Transforms passive learning into active discovery through interactive, bite-sized experiences and real-world practice.

Activate

Reinforces new behaviours with structured follow-ups, action planning and continuous feedback to ensure lasting change.

02 Content Subscriptions

Want professional skills at scale without starting from scratch? 

All our content is designed by behavioural scientists to create real outcomes, not just information. You’ll have access to MindGym’s most impactful sessions, so whether you want to focus on communication, time management, collaboration or creativity, you can pick what you need.  

Delivered by your people or ours. Open access. Modular. Proven to drive change.

All
Customer service iconCustomer service

Affinity and beyond

Connect with customers
Learn more
Audience:
Managers, Leaders, Individual contributors
Group Size(s):
1,000+
Duration(s):
60 Minutes
Diversity & inclusion iconDiversity & inclusion

All together now

Build an inclusive culture
Learn more
Audience:
Managers, Leaders
Group Size(s):
1,000+
Duration(s):
60 Minutes
Wellbeing iconWellbeing

Are you ok?

Reach out to your people
Learn more
Audience:
Managers
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Performance management iconPerformance management

At the top of our game

How to improve management
Learn more
Audience:
Managers
Group Size(s):
1,000+
Duration(s):
60 Minutes
Ethics iconEthics

Barrels not apples

Learn ethics and morals
Learn more
Audience:
Managers
Group Size(s):
1,000+
Duration(s):
60 Minutes
Ethics iconEthics

Before the fall

Dealing with stressful situations
Learn more
Audience:
Managers, Leaders, Individual contributors
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Wellbeing iconWellbeing

Better at work

Improve wellbeing through work
Learn more
Audience:
Managers, Leaders
Group Size(s):
1,000+
Duration(s):
60 Minutes
Wellbeing iconWellbeing

Bounce back

Recover from professional setbacks
Learn more
Audience:
Managers, Leaders, Individual contributors
Group Size(s):
1,000+
Duration(s):
60 Minutes
Leadership development iconLeadership development

Buddy to boss

How to handle your new status
Learn more
Audience:
Managers
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Change & transformation iconChange & transformation

Building belief

Increase confidence
Learn more
Audience:
Managers
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Diversity & inclusion iconDiversity & inclusion

Building bridges

Avoid exclusion
Learn more
Audience:
Managers, Leaders, Individual contributors
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Professional skills iconProfessional skills

Business savvy

Overcome business challenges
Learn more
Audience:
Managers, Individual contributors
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Respect iconRespect

Call it out

Speak up against harassment
Learn more
Audience:
Managers, Leaders, Individual contributors
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Diversity & inclusion iconDiversity & inclusion

Calm your inner critic

Managing self-criticism
Learn more
Audience:
Managers, Individual contributors
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Change & transformation iconChange & transformation

Change agility

Managing change
Learn more
Audience:
Managers, Leaders, Individual contributors
Group Size(s):
1,000+, Up to 20
Duration(s):
60 Minutes, 90 Minutes
Leadership development iconLeadership development

Coach

Learn coaching
Learn more
Audience:
Managers, Leaders
Group Size(s):
Up to 20
Duration(s):
180 Minutes
Professional skills iconProfessional skills

Conflict handling

Deal with conflict
Learn more
Audience:
Managers, Leaders, Individual contributors
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Professional skills iconProfessional skills

Courageous conversations

Managing difficult conversations
Learn more
Audience:
Managers
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Professional skills iconProfessional skills

Create your own future

Determine your destiny
Learn more
Audience:
Managers, Individual contributors
Group Size(s):
1,000+
Duration(s):
60 Minutes
Professional skills iconProfessional skills

Creativity for logical thinkers

Unlocking creativity
Learn more
Audience:
Managers, Leaders, Individual contributors
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Customer service iconCustomer service

Critical moments

Maximising your time at work
Learn more
Audience:
Managers, Individual contributors
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Diversity & inclusion iconDiversity & inclusion

Cultural connector

Help cross-cultural teams thrive
Learn more
Audience:
Managers
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Diversity & inclusion iconDiversity & inclusion

Cultural explorer

Dealing with culutre sensitively
Learn more
Audience:
Managers, Leaders, Individual contributors
Group Size(s):
1,000+
Duration(s):
60 Minutes
Customer service iconCustomer service

Customer compass

Placing customers first
Learn more
Audience:
Managers, Leaders
Group Size(s):
1,000+
Duration(s):
60 Minutes
Professional skills iconProfessional skills

Different perspectives

Creating new opportunities
Learn more
Audience:
Managers, Leaders, Individual contributors
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Leadership development iconLeadership development

Direct

The secret to steering teams to success
Learn more
Audience:
Managers, Leaders
Group Size(s):
Up to 20
Duration(s):
180 Minutes
Leadership development iconLeadership development

Dynamic delegation

Delegate smarter, lead better
Learn more
Audience:
Managers, Leaders
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Leadership development iconLeadership development

Energize

Invigorate and inspire your team
Learn more
Audience:
Managers, Leaders
Group Size(s):
Up to 20
Duration(s):
180 Minutes
Wellbeing iconWellbeing

Energy source

Build a happy, healthy and producitve team
Learn more
Audience:
Managers, Leaders
Group Size(s):
Up to 20
Duration(s):
180 Minutes
Change & transformation iconChange & transformation

Ever ready

Leading teams through change
Learn more
Audience:
Managers
Group Size(s):
1,000+, Up to 20
Duration(s):
60 Minutes, 90 Minutes
Leadership development iconLeadership development

Execute

Performance that delivers results
Learn more
Audience:
Managers, Leaders
Group Size(s):
Up to 20
Duration(s):
180 Minutes
Customer service iconCustomer service

Experiential leadership

Leading to excellence
Learn more
Audience:
Leaders
Group Size(s):
Up to 20
Duration(s):
180 Minutes
Professional skills iconProfessional skills

Extra time

Take control of your time
Learn more
Audience:
Individual contributors
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Respect iconRespect

Fair warning

Prevent, address and stop workplace harassment
Learn more
Audience:
Managers
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Performance management iconPerformance management

Fantastic feedback

Improving performance with feedback
Learn more
Audience:
Managers
Group Size(s):
1,000+
Duration(s):
60 Minutes
Diversity & inclusion iconDiversity & inclusion

Fearless teams

Help your teams feel psychologically safe
Learn more
Audience:
Managers, Leaders
Group Size(s):
1,000+
Duration(s):
60 Minutes
Leadership development iconLeadership development

Fears to ideas

Foster a culture of psychological safety
Learn more
Audience:
Leaders
Group Size(s):
Up to 20
Duration(s):
180 Minutes
Professional skills iconProfessional skills

First 100 days

Fast-track new employee productivity
Learn more
Audience:
Individual contributors
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Wellbeing iconWellbeing

Flourish

Improve your wellbeing
Learn more
Audience:
Individual contributors
Group Size(s):
1,000+
Duration(s):
60 Minutes
Professional skills iconProfessional skills

Getting things done

Thinking proactively
Learn more
Audience:
Individual contributors
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Performance management iconPerformance management

Give me strength

Unveiling personal strengths
Learn more
Audience:
Managers, Individual contributors
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Professional skills iconProfessional skills

Give me time

Using your time efficiently
Learn more
Audience:
Managers, Individual contributors
Group Size(s):
1,000+
Duration(s):
60 Minutes
Performance management iconPerformance management

Goal getting

Reach your professional goals
Learn more
Audience:
Individual contributors
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Performance management iconPerformance management

Goal setting

Defining professional goals
Learn more
Audience:
Managers
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Ethics iconEthics

Good business

Improve your managing skills
Learn more
Audience:
Managers
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Professional skills iconProfessional skills

Good decision

Making the right choice
Learn more
Audience:
Managers, Leaders, Individual contributors
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Performance management iconPerformance management

Great feedback

Get better at giving feedback
Learn more
Audience:
Managers, Leaders, Individual contributors
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Hybrid iconHybrid

Harnessing hybrid

Balance flexibility and belonging
Learn more
Audience:
Managers, Leaders
Group Size(s):
1,000+
Duration(s):
60 Minutes
Professional skills iconProfessional skills

Having presence

Learn how to own the room
Learn more
Audience:
Individual contributors
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Performance management iconPerformance management

Held to account

Helping your team take ownership
Learn more
Audience:
Managers
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Diversity & inclusion iconDiversity & inclusion

Hi to hire

Be inclusive when hiring
Learn more
Audience:
Managers
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Performance management iconPerformance management

Home truths

Making the most of feedback
Learn more
Audience:
Managers, Leaders, Individual contributors
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Diversity & inclusion iconDiversity & inclusion

Ignite inclusion

Enhance your workplace inclusivity
Learn more
Audience:
Managers, Individual contributors
Group Size(s):
1,000+
Duration(s):
60 Minutes
Diversity & inclusion iconDiversity & inclusion

Inclusion catalyst

Influence those around you
Learn more
Audience:
Managers, Individual contributors
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Professional skills iconProfessional skills

Influence and persuade

Understanding how to influence others
Learn more
Audience:
Managers, Leaders, Individual contributors
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Leadership development iconLeadership development

Innovate

Lead the most innovative team
Learn more
Audience:
Managers, Leaders
Group Size(s):
Up to 20
Duration(s):
180 Minutes
Leadership development iconLeadership development

Inspire

Appeal to people's emotions and values
Learn more
Audience:
Managers
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Diversity & inclusion iconDiversity & inclusion

Knowing me knowing you

Value difference and learn from it
Learn more
Audience:
Managers, Individual contributors
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Change & transformation iconChange & transformation

Leading change

Making change work
Learn more
Audience:
Managers, Leaders
Group Size(s):
1,000+
Duration(s):
60 Minutes
Diversity & inclusion iconDiversity & inclusion

Leading inclusively

Create an inclusive environment
Learn more
Audience:
Leaders
Group Size(s):
Up to 20
Duration(s):
180 Minutes
Performance management iconPerformance management

Make it matter

Make work meaningful
Learn more
Audience:
Managers, Leaders
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Performance management iconPerformance management

Managing expectations

Imrpove communication
Learn more
Audience:
Managers, Individual contributors
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Customer service iconCustomer service

Mastery coaching

Getting the most out of your team
Learn more
Audience:
Managers, Leaders
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Wellbeing iconWellbeing

Maxing meaning

Dial up your sense of purpose
Learn more
Audience:
Individual contributors
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Performance management iconPerformance management

Motivate

Discover how to motivate others
Learn more
Audience:
Managers
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Ethics iconEthics

No regrets

Bring an ethical touch
Learn more
Audience:
Individual contributors
Group Size(s):
1,000+
Duration(s):
60 Minutes
Diversity & inclusion iconDiversity & inclusion

One of us

Build a culture of inclusion
Learn more
Audience:
Managers, Leaders, Individual contributors
Group Size(s):
1,000+
Duration(s):
60 Minutes
Wellbeing iconWellbeing

Onwards and upwards

Support your people through crisis
Learn more
Audience:
Leaders
Group Size(s):
1,000+
Duration(s):
60 Minutes
Professional skills iconProfessional skills

Out of autopilot

Build habits that serve you
Learn more
Audience:
Managers, Leaders, Individual contributors
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Professional skills iconProfessional skills

Partner for success

Take relationships to partner level
Learn more
Audience:
Managers, Leaders
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Performance management iconPerformance management

Pathfinder

Taking charge of your career path
Learn more
Audience:
Managers, Leaders, Individual contributors
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Performance management iconPerformance management

Peak performance

Boost your team's performance
Learn more
Audience:
Managers, Leaders
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Performance management iconPerformance management

Performance coaching

Drive performance through coaching
Learn more
Audience:
Managers
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Performance management iconPerformance management

Play to strength

Leverage your team's strengths
Learn more
Audience:
Managers
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Performance management iconPerformance management

Rate success

Drive better results
Learn more
Audience:
Managers
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Customer service iconCustomer service

Read the need

What your customers really need
Learn more
Audience:
Managers, Leaders, Individual contributors
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Customer service iconCustomer service

Ready to relay

Balance learning and execution
Learn more
Audience:
Managers
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Leadership development iconLeadership development

Relate

Build positive relationships
Learn more
Audience:
Managers, Leaders
Group Size(s):
Up to 20
Duration(s):
180 Minutes
Leadership development iconLeadership development

Remote control

Learn how to manage remotely
Learn more
Audience:
Managers
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Respect iconRespect

Respect me

Build respect in a workplace
Learn more
Audience:
Managers, Leaders, Individual contributors
Group Size(s):
1,000+
Duration(s):
60 Minutes
Performance management iconPerformance management

Rewarding

Reinforce positive behaviours
Learn more
Audience:
Managers, Leaders
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Ethics iconEthics

Scruples

Keep ongoing ethical conversations
Learn more
Audience:
Managers
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Performance management iconPerformance management

Shaping futures

Help your team take charge of their career
Learn more
Audience:
Managers
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Diversity & inclusion iconDiversity & inclusion

Stand by me

How to be an ally
Learn more
Audience:
Managers, Leaders, Individual contributors
Group Size(s):
1,000+
Duration(s):
60 Minutes
Ethics iconEthics

Standing firm

Maintain integrity
Learn more
Audience:
Managers, Leaders, Individual contributors
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Wellbeing iconWellbeing

Staying power

Persevere towards your goals
Learn more
Audience:
Managers, Individual contributors
Group Size(s):
1,000+
Duration(s):
60 Minutes
Leadership development iconLeadership development

Storytelling

Transfrom information
Learn more
Audience:
Managers, Leaders, Individual contributors
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Wellbeing iconWellbeing

Take control

Look after your wellbeing
Learn more
Audience:
Managers, Leaders, Individual contributors
Group Size(s):
1,000+
Duration(s):
60 Minutes
Diversity & inclusion iconDiversity & inclusion

Talking race

Create an authentic dialogue
Learn more
Audience:
Leaders
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Leadership development iconLeadership development

The big picture

Improve decision-making
Learn more
Audience:
Managers
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Diversity & inclusion iconDiversity & inclusion

The in crowd

Learn how to bring people in
Learn more
Audience:
Managers
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Leadership development iconLeadership development

Thrive

Shift from doing to leading
Learn more
Audience:
Managers, Leaders
Group Size(s):
Up to 20
Duration(s):
180 Minutes
Professional skills iconProfessional skills

Tricky people

Deal with them positively
Learn more
Audience:
Individual contributors
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Hybrid iconHybrid

Trust in hybrid

Build strong relationships
Learn more
Audience:
Managers, Leaders, Individual contributors
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Professional skills iconProfessional skills

Trust me

Build trust amongst your peers
Learn more
Audience:
Managers, Leaders, Individual contributors
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Wellbeing iconWellbeing

Under pressure

Managing workload
Learn more
Audience:
Managers, Leaders, Individual contributors
Group Size(s):
1,000+
Duration(s):
60 Minutes
Professional skills iconProfessional skills

Unlock your learning

Be more curious
Learn more
Audience:
Managers, Leaders, Individual contributors
Group Size(s):
1,000+
Duration(s):
60 Minutes
Professional skills iconProfessional skills

Wake your mind up

Produce your best work
Learn more
Audience:
Managers, Leaders, Individual contributors
Group Size(s):
1,000+
Duration(s):
60 Minutes
Wellbeing iconWellbeing

Well balanced

Balance wellbeing and productivity
Learn more
Audience:
Managers
Group Size(s):
1,000+
Duration(s):
60 Minutes
Wellbeing iconWellbeing

Well led

Create a wellbeing climate
Learn more
Audience:
Leaders
Group Size(s):
Up to 20
Duration(s):
180 Minutes
Leadership development iconLeadership development

Why managers matter

Secrets of great managers
Learn more
Audience:
Managers
Group Size(s):
1,000+
Duration(s):
60 Minutes
Diversity & inclusion iconDiversity & inclusion

Wise choice

Make better people management decisions
Learn more
Audience:
Managers
Group Size(s):
1,000+
Duration(s):
60 Minutes
Professional skills iconProfessional skills

Wood for trees

Change the way your see things
Learn more
Audience:
Managers, Leaders, Individual contributors
Group Size(s):
Up to 20
Duration(s):
90 Minutes
Leadership development iconLeadership development

You're hired

Find the best talent
Learn more
Audience:
Managers
Group Size(s):
Up to 20
Duration(s):
180 Minutes
Professional skills iconProfessional skills

Your impact on others

Understand those around you
Learn more
Audience:
Managers, Leaders
Group Size(s):
Up to 20
Duration(s):
90 Minutes
  • 3
  • 6
  • 9

03 Transformation Solutions

Need something built for your business?

We work with you to create a solution shaped around your people, your challenges and your goalswith the reassurance that every element is designed and validated by our behavioural scientists.  

Whether it’s adapting an existing journey or designing something from the ground up, we’ll help you drive meaningful, measurable change at scale.  

  • Tailored to your business context  
  • Built on behavioural science  
  • Designed to deliver results that matter to your business

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Ready to build smarter ways of working?

From better decisions to stronger collaboration, small behaviour shifts lead to big performance gains. 

Let’s talk about how MindGym can help your people work smarter, faster and better every day. 

Enquire now