eLearning for professional development

In the world of virtual work collaboration helps us work together and feel more connected. But, if overused, it can overwhelm us with messages and meetings. This course will help you collaborate more effectively by planning it with intention and percision.

While virtual meetings can be convenient and efficient, they can also be frustrating and unproductive. In this course you will learn how to set a controlling idea for your meeting and ask open questions to ease understanding, generate solutions and inject energy.

Presence can feel different when you're on the other side of a screen versus being in-person. But developing a strong virtual presence doesn't have to be a mystery. It involves monitoring your energy, creating a safe environment and being in control.

By improving virtual communication, community and presence, you can reduce the virtual distance in teams and work better together.

Help your team feel empowered to perform at their best across time zones, virtual locations, and anything else that could get in their way. 

Uncover ways to reduce feelings of loneliness in an increasingly virtual world. 

As managers, we play a big role in the day-to-day wellbeing of your team. In this course, you'll uncover the 'Here to help' framework to help you reach out to your team members in a way that makes it easier for them to share how they really are.

The straight and narrow. Playing fairly. Keeping your cool. Learning to deal with stressful situations is a skill that benefits us both at work and in life.

Learn how to bounce back from the difficulties life throws at us, and come out wiser, more confident and empowered to face challenge.  

You've just received a promotion to manager, but now your close peers will become your direct reports. This change can dauting. How do you establish credibility while maintaining strong relationships? This course will help you navigate these tensions and manage the transition with confidence.

We've all experienced or witnessed an act of exclusion and wonderd when, how or if to respond. In this course, you'll discover what exclusion means, the reasons why we often stay silent, and how to confidently speak up when you see it happening.

If you could, what changes would you make to improve your organisation? What ideas do you want to take to the next level, but don't know how to make happen? In this course, you'll unravel the mysteries of revenue generation and operational excellence, dive into the world of business strategies and develop your own business-savvy idea, ready to present back at work.

While 75% of people have experienced or witnessed bullying and mistreatment at work, an average of only 11% of people speak up about these behaviours. So, why doesn't anyone say anything? This silence is far from golden. Let it go on long enough, and it will fuel a cycle of bullying and harassment and impact the overall safety of those within and outside the organisation.

Managing bad news is not easy, but we can learn to minimise the pain so that all parties emerge wiser, stronger and able to move on.

The best way to handle change is by building a positive mindset that lets us embrace the inevitable. This course will help you become change agile by seeing the new opportunities in change and focusing on what's in your control.

True collaboration isn't easy, but there are tactics we can use to help us get there. In this course, you'll learn how to skillfully navigate group dynamics to turn apparent discord into collaborative solutions.

Present ideas, products or services in a persuasive and engaging way through simple psychological techniques.

Make conflict constructive by learning how to diagnose the root cause, and employ proven tactics to detox and de-escalate the situation.

If we approach conflict in a healthy way, it can be the catalyst for innovation, the basis for strong relationships and the cause for greater self-awareness. In this course, you'll learn how to manage conflict positively, so that it works to your advantage - and everyone else's too.

Prepare for a difficult conversation, so you can stop putting it off, and approach it with confidence.

By adopting the right mindset, we can increase the likelihood of success and diminish the risk of failure. In this course, you'll learn how to create your own luck by thinking optimistically about events that already happened and spotting opportunities in the future.

When we figure out how to use our logical side to come up with creative solutions, we'll see that problem-solving and creativity aren't so different. In this course, you'll discover how to use the Morphological Matrix, a logical approach, to generate creative ideas.

It's often difficult to know how to invest our time and energy at work. But not all of our decisions have equal payoffs.

Cultural misunderstanding can result in team challenges and poor collaboration. In this course, you'll learn a three-step model to help your team members from different cultures flourish together.

It's nearly impossibe to see our own culture culture until it collides with someone else's. In this course, you'll learn the six cultural explorer strategies to help you navigate cultural tensions with ease.

As the world becomes increasingly digitised and automated, human connection is becoming more important than ever

Changes with a defined start and end, a clear goal, and success criteria often bring a period of turbulence and backlash as people adjust. In this course, you'll learn how to manage your team members' reactions during the turbulence of change.

Seeing things from different perspectives allows us to come up with new ideas and generate opportunities.

To do or to delegate? That's the question. In this course, you'll discover how to get delegation right by varying your approach according to the person and the situation.

While some individuals naturally embrace change more readily, others may resist due to perceived threats. By understanding the potential causes of these concerns, we can unlock strategies to enhance your team's overall change-readiness.

We all wish he had just a few more hours in the day. We can't create more time, but by implementing mindful time-management practices, we can maximise the time we have. In this course, you'll learn how to effectively manage your to-do list using the Eisenhower matrix.

When we think of bullying and harassment, we think tend to think of the most extreme examples. In reality, it often happens in subtle and hidden ways – which are equally painful. Whether it's gossip behind closed doors or slowly being left out, there are signs we can look for to know when to take action.

When it comes to productivity of new employees, research suggests it takes six months to create value in a new job. By employing the right tactics we can reduce this to 100 days.

Work and wellbeing don’t need to be mutually exclusive. In this course, you'll learn how to take action on the five key drivers of wellbeing to help you flourish at work.

By thinking proactively and overcoming our unhelpful attitude to our tasks, we can get more done.

Being able to identify and unveil our personal strengths can help us get more energy from our everyday lives.

In this course, you will recognise what might be stopping you from reaching your goals and then make a plan to get ahead of these blockers by boosting your willpower and waypower.

In this course, you will set great goals by weaving together and balancing what is meaningful for the business with what is motivating for your team.

Doing the right thing and getting the right result can seem to be in conflict. Improve your managing skills by equipping your team to see things differently and helping them learn how to marry these two noble aims.

Are you making the best decisions you can? In this course, you'll discover how to use a range of decision-making styles to help you make more considerate, high-quality decisions.

In this course, you will understand why it matters to give great feedback and explore the three fundamentals of great feedback. You will learn on how to make any feedback solution focused, frequent, and descriptive.

We all have presence in a room - even when we're not the person talking. In this course, you'll learn how to use your presence to your best advantage by consiously adapting to the needs of the room.

By being a good listener in the office, we can build stronger relationships and gain new ideas and inspiration.

Isn't it frustrating when team members don't perform to our expectations? In this course, you'll learn how to set explicit expectations for your team by being perscriptive and inviting their input.

There's been an incident of bullying and harassment, and you find yourself in the position of being a key source of support. So, what's your plan? There's a number of choices you now need to make to handle the situation effectively.

When it comes to hiring, we often rely on instinct rather than facts. In this course, you'll learn to improve the quality and inclusivity of your hiring decisions through a more data-driven and deliberate process.

They say feedback is a gift. So why don't we always want to receive it? In this course, you'll learn to guide the feedback conversation in a way that maximises its value.

You might be the fairest, most ethical manager going. But no one will know if you aren't able to communicate your decisions or defend them.

You have more impact on what others say and do than you think. This course will help you consider all the influencing tactics available to you, so you can develop persuasion strategies for every situation and make people say 'yes'.

By appealing to people's emotions and values, we can enthuse them about our vision.

Our tendency to lean towards what we know can make us miss out on new ideas, talented people and knowledge. In this course, you will learn how to broaden your perspective using the Invite, Seek and Change model.

Most people, view project management as blown budgets, lack of resources and terrifying deadlines. This course will give you a tool to manage responsibilities, create an effective plan and keep things on track, and set your project up for success.

Uncover a range of techniques you can use as a manager to dial up your team’s sense of purpose. 

Everyone in the organisation has a role to play in delighting the customer and keeping them coming back for more. Here we can discover what you can do to boost your impact on the customer and make your mark.

At some point in our lives we've all failed to deliver on an expectation. In this course, you'll learn why setting clear expectations is crucial and get a practical tool to make them explicit and clear.

Have you ever been in a situation where you just couldn't get through to your boss? This course will give you the tools to successfully manage upwards and improve your relationship with a power figure in your life.

Identify your key values, and reflect on what actions you can take that align these for a greater sense of meaning and purpose at work.

By intentionally creating our own personal brand, we can manage our relationships better and become more aware of our own behaviour. In this course, you'll build you own personal brand, one that is authentic and built around who you are and who you want to be.

Learn how to drive inclusion by avoiding and calling out subtle everyday acts of exclusion.

We can discover how to motivate others by understanding what drives them internally and influences them externally.

Learn to set a flexible strategy and master the negotiator's dance between collaborator and competitor.

Becoming an effective networker is all about building solid and rewarding bonds in a moment. Discover the techniques to get you there.

Bring an ethical touch to all that you do, even when emotions and stakes are high.

When we have deliberate, well-intentioned conversations about polarising topics, we're able to reach a shared understanding and bridge any diffferences. This course will show you how to handle these conversations in the moment.

Most people don't intend to exclude others - but by failing to actively include those around us, we can end up accidentally excluding our colleagues. This course will show you two ways to actively build belonging on your own team, and help everyone bring their best to work.

While out habits can save us time, operating on autopilot in the wrong situations can keep us from achieving the goals we set for ourselves. This course will help you create habits that will help you achieve your goal.

You can get more from your working life by taking control and opening up your options. In this course, you'll learn how to become a Pathfinder by seizing the opportunities that pave the way for personal and professional growth at work.

Imagine your team with no steady performers, only stars. This course will help you create an environment where peak performance thrives by setting the right conditions for success.

Enhance your team's motivation and development by cultivating a coaching mindset and adopting these four key behaviors.

When we lean into our strengths, we tackle tasks with enthusiasm, energy, and persistence—the foundation of a high-performing team. In this course, you'll discover how to boost your team's confidence and motivation by iuncovering their strengths.

Being in a position of power doesn't just influence how we behave and act, but it also impacts how others perceive and react to us. Find out how you can use your power to help promote a culture that self-protects against bullying and harassment, and be aware of the insidious effects that power can have on our decision-making and behaviour.

Boost psychological safety in your teams to work better together, have more innovative ideas and unlock new levels of performance. Explore the four stages of psychological safety to foster a fearless team.

Drive better results and increase personal motivation through assigning an objective performance rating.

Customers aren't always open books. Sometimes, you need to read between the lines to uncover what they really want.

Managing a customer-facing team means that you are asked to juggle a lot. It can be hard to find the time for training the team when they need to help you execute on the goals of the business.

By understanding how distance impacts the way we work, we can better leverage remote workers and create more productive teams.

We all want to work in an organisation where we feel confident in our ability to do good work, every day, without having to be 'on guard' for fear of jibes or criticism. While certain behaviours may seem harmless, when widespread, can cause distress, leaving people feeling disrespected and preventing us all from reaching our potential to be great.

Money talks, but it needs to say the right thing. Discover how to reinforce the behaviours you want to see, without having to spend a penny.

Get people to sit up and listen by being confident, planning what to say and delivering your message powerfully.

Start up an ongoing ethical conversation so that the whistle isn't blown late or even blown at all.

In this course, you will learn how you can initiate future-shaping conversations as part of your everyday work discussions. As managers you will explore ways to uncover what's interesting and important to your team.

Life is like a roller coaster and some turns hit harder than others. This course will help you manage your stress by leveraging three stress-busting techniques.

When you notice injustice, do you stand beside, or do you stand aside? In this course, you'll learn how to act as an ally by levaraging your advantages to support others.

Like the tides of the sea, unethical influences can be strong. Discover how to resist the pull and maintain integrity.

Whether it's pushing through a long-term goal, or going thorugh a big transition at work - reality is never as smooth as we'd like it to be. This course will help you build your 'staying power' to effectively handle challenges on the way to your goal.

Do you need to persuade someone, convey complicated information or inspire change? Storytelling might just be an answer. In this course, you'll transform information into compelling, persuasive message through the use of story.

We can learn how to manage stress and keep it at the optimum level using different combinations of stress-busting tactics.

Seeing the bigger picture can lead to improved decision-making and more effective problem-solving.

It's in our nature to want to be part of a group. Yet, with every in-group, there's a risk of exclusion. In this course, you'll learn how to create a sense of shared team identity that helps everyone feel like they're part of the in-crowd.

See your hybrid working relationships flourish by learning how to quickly build trust with anyone.

By doing the right thing in the right way, you will not just build trust among your peers, but you may soon find people turning to you as their trusted advisor.

By approaching poor performance with the right mindset and mastering the difficult conversations, we can empower the person to turn their performance around.

Pressure builds when demands outweigh resources. One of the most effective ways to address an imbalance in demands and resources is to reach out to your manager for support. In this course, you'll be guided to prepare for a conversation with your manager about balancing your demands and resources so you can sustain your wellbeing and performance over time.

There's no such thing as someone who isn't creative, just someone who has forgotten how. The challenge is to ignite the imagination we had as children and apply it to our adult lives. Rekindle your creative process.

There's no such thing as someone who isn't creative, just someone who has forgotten how. The challenge is to ignite the imagination we had as children and apply it to our adult lives. Rekindle your creative process.

To effectively tackle our challenges, we need to consider all possible solutions before picking the best one. In this course, you'll learn a useful tool to help you consider a broader range of solutions to solve your challenge.

To effectively tackle our challenges, we need to consider all possible solutions before picking the best one. In this course, you'll learn a useful tool to help you consider a broader range of solutions to solve your challenge.

Ever felt like some people just don't get you? Research shows we all have different motivational styles that shape how we see behaviour of others. In this course, you'll discover how to flex your style to improve your impact on others, creating cohesion and understanding in your teams.