Master the conversations that power productivity
Empower your managers with MindGym's Manager Conversation Solution

From better conversations to bigger wins
Boost productivity
high-quality feedback outperform others by 20%.
Increase engagement
Drive retention
Boost productivity
Teams led by managers who provide
high-quality feedback outperform others by 20%.
Increase engagement
Drive retention
People don’t leave companies – they leave managers. Build loyalty through the conversations that count.
See the manager conversation journey in action
This journey allows you to certify your managers to have better conversations with their direct reports through:
- Five instructor-led live sessions, grounded in behavioural science
- Annual access to Lio, our AI manager conversation coach, for just-in-time conversation practice
- Engagement comms and resources to drive session attendance and Lio usage
- Built-in measurement to demonstrate ROI
Note: Click the icons below to reveal details about each step along the journey.
Pre-assessment
A self-assessment taken before the journey begins – helping participants identify strengths, uncover gaps and set personal goals for development across the full leadership programme.
Courageous conversations
A 90-minute live session equipping leaders to tackle tough discussions with clarity and empathy – from giving feedback to addressing conflict – while strengthening trust and driving accountability.
Continued access to Lio conversation coach underpins this step.
Great feedback
A 90-minute, high-impact live session that shows leaders how to deliver feedback that’s focused, fair and motivating – so people understand how to improve and feel supported to grow.
Continued access to Lio conversation coach underpins this step.
Nudge
A reminder encouraging leaders to apply key skills from Shaping futures by prompting reflection, planning and regular development-focused dialogue.
Continued access to Lio conversation coach underpins this step.
Held to account
A 90-minute live session that enables leaders to set expectations, follow through and address underperformance, while keeping relationships strong and morale intact.
Continued access to Lio conversation coach underpins this step.
Performance coaching
Introduces a simple coaching framework for driving team performance – through curiosity, active listening and guided reflection.
Continued access to Lio conversation coach underpins this step.
MindGym's behaviour change framework
Engage
Sparks curiosity and motivation by making learning feel personal, relevant and immediately valuable.
Participate
Transforms passive learning into active discovery through interactive, bite-sized experiences and real-world practise.
Activate
Reinforces new behaviours with structured follow-ups, action planning and continuous feedback to ensure lasting change.
Lio conversation coach
Our AI-powered coach helps leaders practise and master critical conversations – including feedback, underperformance and goal setting – in a realistic, private and bias-free space and with instant behavioural feedback.
Pre-assessment
A self-assessment taken before the journey begins – helping participants identify strengths, uncover gaps and set personal goals for development across the full leadership programme.
Courageous conversations
A 90-minute live session equipping leaders to tackle tough discussions with clarity and empathy – from giving feedback to addressing conflict – while strengthening trust and driving accountability.
Continued access to Lio conversation coach underpins this step.
Nudge
A timely reminder that reinforces key insights from Courageous conversations – helping leaders build the habit of speaking up and leaning into tension, not away from it.
Continued access to Lio conversation coach underpins this step.
Great feedback
A 90-minute, high-impact live session that shows leaders how to deliver feedback that’s focused, fair and motivating – so people understand how to improve and feel supported to grow.
Continued access to Lio conversation coach underpins this step.
Nudge
Keeps the core habits from Great feedback front of mind – so feedback doesn’t slip back into silence, sugar-coating or unhelpful generalities.
Continued access to Lio conversation coach underpins this step.
Shaping futures
A 90-minute live session helping leaders run confident, career-building conversations – connecting employee growth to team goals and future opportunities.
Continued access to Lio conversation coach underpins this step.
Nudge
A reminder encouraging leaders to apply key skills from Shaping futures by prompting reflection, planning and regular development-focused dialogue.
Continued access to Lio conversation coach underpins this step.
Held to account
A 90-minute live session that enables leaders to set expectations, follow through and address underperformance, while keeping relationships strong and morale intact.
Continued access to Lio conversation coach underpins this step.
Nudge
A reminder reinforcing behaviours from Held to account – helping leaders strike the right balance between support and challenge in everyday conversations.
Continued access to Lio conversation coach underpins this step.
Performance coaching
Introduces a simple coaching framework for driving team performance – through curiosity, active listening and guided reflection.
Continued access to Lio conversation coach underpins this step.
Nudge
A reminder that strengthens habits from Performance coaching – helping leaders embed regular, coaching-style check-ins that stretch and support team members.
Continued access to Lio conversation coach underpins this step.
Post-assessment
The same assessment participants took at the start of the journey – now used to measure behavioural change, reflect on progress and identify where to focus next.Meet Lio, your AI manager conversation coach
Lio is an AI-powered tool that helps managers activate their learning through practising and refining their conversations in real time and without the awkwardness of in-person role play.
Here's how it works:
Step 1

Select the conversation type
Managers choose a scenario to practise, such as delivering feedback, addressing underperformance or setting goals.
Step 2

Practise with lifelike personas
Engage in a live AI-driven conversation with a selected persona – such as ‘ambitious’, ‘defensive’ or ‘critical’ – to simulate real-world dynamics.
Step 3

Receive instant, actionable feedback
After each conversation, Lio provides a detailed AI-generated report with insights based on MindGym’s behavioural science. Feedback covers clarity and tone, pacing, inclusive language and listening skills.
Step 4

Refine and repeat
Managers can replay, adjust and build confidence through continuous improvement.
How we've helped other organisations drive more effective performance conversations
Transform your manager conversations today
Equip your managers with the skills they need to drive engagement, productivity and retention. Discover how our manager conversation solution can elevate leadership impact across your organisation.