Presented by

Octavius Black, CBE
Co-founder and Executive Chair, MindGym

Melanie Warner
Chief Solutions & Innovation Officer, MindGym
There's no hiding from AI, automation and digital transformation in today's economy. The clear promise of efficiency gains has CEOs placing their bets on technology – with businesses investing billions of dollars in pursuit of productivity.
But here's the uncomfortable truth: 90% of companies fail to achieve their expected ROI from AI investments.
The instinct? Blame the technology. But the real bottleneck isn't your tech stack – it's your talent stack.
80% of digital transformations fail to scale – and the pattern is always the same. People nod in town halls but revert to old habits at their desks. Initial excitement, pilot success, then nothing. The technology works in demos but disappears in daily work. Leadership loses confidence. Teams get cynical. The ROI your business is banking on simply doesn't materialise.
In this unapologetically practical session, we’ll show how to activate the human side of your tech stack to deliver a return. You’ll discover:
- The 3 behaviours that actually drive agility, automation and AI adoption (and how to embed them)
- Leadership derailers that silently sabotage digital transformation
- Why corporations reward complexity – and how to build hunger for simplification instead
- What it means to have bots for buddies (or bosses) – and how to work nicely together
The science is clear: Reinvesting just 1% of your tech budget into your people can unlock the ROI from the other 99%.
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