Guest:

Paulo Pisano
CHRO, Booking.com
Hosts:

Octavius Black
Co-founder and Executive Chair, MindGym

Hein Knaapen
Managing Partner, Europe, CEO Works
Is “skills-based” worth the hype? Do HiPo programs pay off fast enough? Does measuring employee engagement create value? How much can senior leaders change the way they lead?
In this new webinar series, Octavius Black (MindGym) and Hein Knaapen (CEO Works Europe) ask CHROs from some of the world’s most ambitious companies the essential question: what HR activity drives business outcomes?
We’re building a candid, data-driven forum where commercial HR leaders compare notes on what really works—and what doesn’t—so you can pressure-test your own playbook.
Kicking us off: Paulo Pisano, CHRO at Booking.com. Paulo is thoughtful, practical, and refreshingly direct. We'll dig into:
- Why the biggest levers for improving wellbeing might not be where most companies are investing
- How unexpected (but measurable) factors can dramatically boost retention in key roles
- One leadership behaviour that reliably drives profitability in professional services—and likely elsewhere
- The messy reality of creating value with competency models and “skills-based” management
If you're up for a conversation that’s commercial, evidence-based, and just unconventional enough to be useful, this one’s for you.
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